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Law / Mexico

Ley Federal de Proteccion al Consumidor, Electronic Transaction Security Duty (Arts. 76 Bis, 76 Bis 1)

Ley Federal de Proteccion al Consumidor (LFPC) Capitulo VIII Bis "De los Derechos de los Consumidores en las Transacciones Efectuadas a traves del Uso de Medios Electronicos, Opticos o de Cualquier Otra Tecnologia", Arts. 76 Bis y 76 Bis 1, capitulo adicionado por decreto publicado en el Diario Oficial de la Federacion el 29 de mayo de 2000, texto vigente con ultima reforma DOF 14-11-2025

A citation is an address, not a summary. The first part names the law; what follows narrows it to the exact section, article or paragraph.

In force since 29 May 2000.

A security baseline statutes rule binding private bodies.

As of 17 September 2026.

What it requires

  • Where you offer, market or sell goods, products or services to a consumer in Mexico through electronic, optical or other technological means, keep the information that consumer gives you confidential, and do not disclose or transmit it to another provider outside the transaction without the consumer's express authorization or a competent authority's request.
  • Use an available technical security element to give security and confidentiality to that consumer information, and tell the consumer, before the transaction closes, the general characteristics of that element.
  • Follow the Secretaria de Economia's Norma Mexicana for electronic commerce, which requires among other things reliable technical security mechanisms that guarantee the protection and confidentiality of the consumer's personal information and of the transaction itself.

If you get it wrong

Criminal exposureNo

Private right of actionNo

Who enforces it

Enforcement body

Procuraduria Federal del Consumidor (PROFECO)

What it reaches

Obligation class

Security, Disclosure

What this law does

Drafted with AI from the cited sources under the direction of UnGovr staff. UnGovr holds editorial responsibility for this page.

Article 76 Bis opens the chapter: its rules apply to the relationship between a proveedor (provider) and a consumidor (consumer) in a transaction carried out through medios electronicos, opticos o de cualquier otra tecnologia. Fraccion I requires the provider to keep the consumer's information confidential and not disclose it to another provider outside the transaction without the consumer's express authorization or a competent authority's request.

Fraccion II requires the provider to use an available technical security element to give security and confidentiality to that information, and to tell the consumer, before the transaction closes, the general characteristics of that element.

Article 76 Bis 1 separately requires a provider that offers, commercializes or sells goods, products or services using those means to follow the Norma Mexicana the Secretaria de Economia issues for electronic commerce, which the article specifies must contain at least seven categories of information; fraccion V of that list is reliable technical security mechanisms guaranteeing the protection and confidentiality of the consumer's personal information and of the transaction itself.

Neither article names a sector, a company size or a data category; the duty runs to any provider transacting electronically with a consumer in Mexico.

Procuraduria Federal del Consumidor (PROFECO), the decentralized administrative authority the LFPC itself creates to protect consumer rights, enforces the statute; this chapter creates no distinct criminal offence and no separate private right of action beyond PROFECO's ordinary consumer-complaint and sanction procedures under the LFPC's general fine bands (Arts. 126 to 128 Bis, amounts adjusted annually by DOF accord and not restated here to avoid publishing a figure that goes stale before the next adjustment).

When LexLint raises it

  • distributes_software_product
  • ships_mobile_app
  • operates_app_store
  • operates_social_platform
  • deploys_chatbot
  • automated_outreach
  • aggregates_content
  • generates_content
  • serves_minors
  • processes_biometrics
  • processes_voice
  • high_risk_decisions
  • publishes_adult_content

Read the law

Ley Federal de Proteccion al Consumidor
in-force text published by the Camara de Diputados' Secretaria de Servicios Parlamentarios (LeyesBiblio), last amendment DOF 14-11-2025

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