Telecommunications Act 2009, Confidentiality and Consent Duties
Telecommunications Act 2009 (Solomon Islands), Part 11 (Relations with Consumers), ss. 71-76
A citation is an address, not a summary. The first part names the law; what follows narrows it to the exact section, article or paragraph.
In force.
A comprehensive regime rule binding private bodies.
As of 5 September 2026.
What it requires
- If operating as a licensed telecommunications service provider in Solomon Islands, do not collect, use, maintain, or disclose a consumer's information without the consumer's consent, other than publishing the consumer's name, address, and listed telephone number in a directory.
- Take all reasonable steps to keep a consumer's communications confidential, and do not intercept, monitor, alter, or modify the content of a message without authorisation.
- Disclose to a consumer the purpose of collecting information about them, and do not use or maintain that information for an undisclosed purpose.
- Let a consumer inspect the records you hold about them, and correct or remove information shown to be incorrect.
If you get it wrong
Criminal exposureYes
Criminal exposure note
Contravening the consent duty (s. 72(1)) or the confidentiality duty (s. 73(2)) is an offence under s. 120(1)(j); on conviction a natural person is liable to a fine not exceeding 50,000 penalty units for a first offence and 100,000 penalty units for any second or subsequent offence, or to imprisonment for up to seven years, and a company or other entity is liable to a fine not exceeding 500,000 penalty units for a first offence and 2,500,000 penalty units for any second or subsequent offence (s. 121).
Who enforces it
Enforcement body
Telecommunications Commission of Solomon Islands
Who checks it
Audit expectation
none
What this law does
Drafted with AI from the cited sources under the direction of UnGovr staff. UnGovr holds editorial responsibility for this page.
Section 72(1) bars a telecommunications service provider from collecting, using, maintaining, or disclosing information about a consumer for any purpose without that consumer's consent, subject to a narrow exception permitting disclosure of a consumer's name, address, and listed telephone number in a directory.
Section 72(4)-(6) requires the information to be accurate and complete, lets a consumer inspect the provider's records about them and require correction or removal of incorrect information, and requires the provider to disclose the purpose of collection and not use the information for an undisclosed purpose.
Section 73(1) requires a service provider to take all reasonable steps to ensure the confidentiality of a consumer's communications, and section 73(2) bars intercepting, monitoring, altering, or modifying the content of a message except as authorised under section 97 or another law. Section 120(1)(j) of Part 19 makes a contravention of section 72(1) or section 73(2) an offence, and section 121 sets the penalty.
Section 74 preserves the lawful access rights of government authorities under other Solomon Islands law, so the confidentiality duty does not itself restrict lawful government access. These duties bind a person licensed as a telecommunications service provider in that person's dealings with its own consumers; the Act does not create a general personal-data duty reaching a business outside the telecommunications sector.
When LexLint raises it
automated_outreach