Comprehensive regime
Telecommunications Act 2009, Confidentiality and Consent Duties
Telecommunications Act 2009 (Solomon Islands), Part 11 (Relations with Consumers), ss. 71-76Official text of the Telecommunications Act 2009, hosted by the Telecommunications Commission of Solomon Islands, the Act's own regulator
In force. Binds private bodies.
What this law does
Section 72(1) bars a telecommunications service provider from collecting, using, maintaining, or disclosing information about a consumer for any purpose without that consumer's consent, subject to a narrow exception permitting disclosure of a consumer's name, address, and listed telephone number in a directory.
Section 72(4)-(6) requires the information to be accurate and complete, lets a consumer inspect the provider's records about them and require correction or removal of incorrect information, and requires the provider to disclose the purpose of collection and not use the information for an undisclosed purpose.
Section 73(1) requires a service provider to take all reasonable steps to ensure the confidentiality of a consumer's communications, and section 73(2) bars intercepting, monitoring, altering, or modifying the content of a message except as authorised under section 97 or another law. Section 120(1)(j) of Part 19 makes a contravention of section 72(1) or section 73(2) an offence, and section 121 sets the penalty.
Section 74 preserves the lawful access rights of government authorities under other Solomon Islands law, so the confidentiality duty does not itself restrict lawful government access. These duties bind a person licensed as a telecommunications service provider in that person's dealings with its own consumers; the Act does not create a general personal-data duty reaching a business outside the telecommunications sector.
What it requires